Privacy Policy

We are committed to protecting your personal data privacy and strictly comply with data protection regulations.

Last updated: March 2026

Introduction

SatiStay ("we") understands the importance of personal data privacy. This Privacy Policy explains how we collect, use, store and protect your personal data, and your rights under data protection laws.

By using our services, you agree to the data collection and usage practices described in this Privacy Policy.

Data We Collect

1. Authentication Data

  • •
    Kinde Auth: Email address, name, profile information (collected only when you register)
  • •
    Usage: Identity verification, account management, service provision

2. Property Data

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    Sanity CMS: Listing details, contact information, property images, pricing information
  • •
    Usage: Property display, search services, matching recommendations

3. Technical Data

  • •
    IP Address: Used for security monitoring and service improvement
  • •
    Usage Records: Website usage statistics and feature usage

4. AI Chat History

  • •
    Conversation Content: Interaction records with the AI assistant
  • •
    Usage: Service improvement, issue analysis, training optimization

Data Usage Purposes

Primary Purposes

  • Service Provision: Providing property search, AI assistant, mortgage calculator and other services
  • Communication: Responding to inquiries and sending service notifications
  • Security: Fraud prevention and system security

Secondary Purposes

  • Service Improvement: Analyzing usage patterns and optimizing user experience
  • Compliance: Compliance with laws and regulations

Data Protection Measures

Technical Protection

  • • SSL/TLS encrypted transmission
  • • Encrypted database storage
  • • Regular security updates
  • • Access control and permissions

Administrative Protection

  • • Employee privacy training
  • • Principle of least privilege
  • • Regular security audits
  • • Incident response plans

Data Disclosure

We Do Not Sell Your Personal Data

We will only disclose your data in the following circumstances:

  • •
    With Your Consent: After obtaining your explicit consent to disclose specific data
  • •
    Legal Requirements: Compliance with laws, regulations or court orders
  • •
    Emergency Situations: To protect life, health or safety
  • •
    Service Providers: Necessary third-party service providers (such as Kinde Auth, Sanity CMS)

Your Rights

Under data protection laws, you have the following rights:

  • Right of Access: Request access to the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request restriction of our processing of your data

Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us through the following:

Email: privacy@satistay.space

We will respond to your request within 30 days in accordance with data protection requirements.

Policy Updates

We may update this Privacy Policy periodically to reflect service changes or legal requirements. Any significant changes will be notified to you through:

  • •
    Website announcement
  • •
    Email notification (if applicable)
  • •
    In-app notification

We recommend that you regularly check this page for the latest version.

Need Help?

If you have any questions about the privacy policy, or need to exercise your data protection rights, our team is ready to assist you.

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